There appeared to be two check in lines - one for regular guests and one for VIP’s.
Stayed for the first time at this hotel to attend a Pat Benatar concert. Pillows were terrible, but always are in hotels. Incredible bathroom, shower, double vanity sink. We stayed in a King Suite Promenade Tower. Ate breakfast in Minnehaha Cafe- again great service. R& B band that had everyone dancing and singing. The band there late nigth was really good. Very rare these days and appreciated! We ate at the steakhouse - excellent! GREAT SERVICE and food~! We drank at DRINX - excellent bartenders. What we noticed was all the employees smiling, being helpful and friendly. Super comfy auditorium for Wheel of Fortune Live (REALLY FUN EVENT) and excellent service and staff all weekend long. Called reservations because something was goofy with website and the reservation contact was super professional helpful and upgraded our room due to wife’s birthday. We have been to Mystic Lake several times for events and concerts but never stayed overnight.